There was an upsurge in the video wave with brands exploring formats like social commerce, video commerce or live commerce to increase their customer base. Most brands are falling short in effectively engaging with their customers and Hyperstate with its flagship product Kappa is trying to fill this gap.
Founded in September 2018 by Shubham Chauhan, Prashanto Das and two others, Hyperstate creates AI-driven pipelines and frameworks in the digital economy to enable instant scale, data capture and create actionable insights. They launched their SaaS product Kappa as an internal tool and it is India’s first no-code SaaS platform powering customer experience.
What you must not miss!
- Building the video chatbot.
- Technical challenges.
- Important for customer engagement
- Integration system of Kappa